Identity federation uses open standards including Security Assertion Markup Language 2.0 (SAML) and OpenID Connect (OIDC) and currently supports integration with Active Directory Federation Services (ADFS) and Microsoft Azure Active Directory for SSO. Cloud Volumes ONTAP users aren’t immune to such events, unless they take the proper precautions. This can prevent unauthorized access even from permitted subnets. Assumptions: The instructions contained apply to version 3.0.1 and may change in the future. The problem is that if I search in the ePO console the vscan server for netapp and I search for Threat events section I … The NetApp AV connector has not accounted for this Authentication Expiration period in SMB2 yet. This gives users the ability to manage their own keys within their organization rather than with the public cloud provider. Check the Scan Engine log files to confirm. These controls, which cover security at the storage, network, and access level, protect against data breaches and malicious attacks. If the netapp is not in 7 mode do not disable SMB 2.0. These undeletable, unchangeable copies are a surefire way to prevent ransomware attackers from keeping you locked out of your data. report. Data, snapshot copies, and metadata can be encrypted using a unique XTS-AES-256 key, one per volume. Currently NetApp is working on a fix for their AV connector so that it does not run into this SMB2 Authentication Expiration timer. I want to enable vscan on my Netapp Filers. In addition to the implementation of network layer security using export policies and security groups, as explained in the previous section, setting the right permissions at the file level is important while managing NFS or SMB / CIFS shares. Follow the instructions provided by your vendor to install and configure the antivirus software on the server. The export policy can regulate client access based on criteria such as file access protocol, client identifier (host name/IP), or the authentication method (Kerberos v5/NTLM/AUTH_SYS, etc.). NetApp Volume encryption is supported using an external key management server. I have 2 filers dealing with different type of user data. hbspt.cta._relativeUrls=true;hbspt.cta.load(525875, '92fbd89e-b44f-4a02-a1e9-5ee50fb971d6', {}); [Cloud Volumes ONTAP, File Services, Data Protection, Master, 8 minute read, Cloud File Sharing], Linux NFS: The Basics and Running NFS in the Cloud, How to Mount Amazon S3 Buckets as a Local Drive, How to Set Up Multiprotocol NFS and SMB File Share Access, NFS Storage Automation with AWS Lambda & Cloud Volumes ONTAP, File Sharing in the Cloud on GCP with Cloud Volumes ONTAP, SMB Mount in Ubuntu Linux with Azure File Storage, Azure SMB: Server Message Block in the Cloud for Azure Files, File Archiving and Backup: Preventing Data Loss in the Cloud, Shared File Storage: Cloud Scalability and Agility, Amazon FSx SMB File Share Service from AWS, File Caching: Unify Your Data with Talon FAST and NetApp, Solving Enterprise-Level File Share Service Challenges, Secure File Sharing for Enterprise-Level Open File Shares, Enterprise Data Security for Cloud File Sharing with Cloud Volumes ONTAP, File Sharing in the Cloud with NetApp: Customer Success Stories, Cloud-Based File Sharing: SMB/CIFS/NFS with Cloud Volumes ONTAP, Google Cloud Platform and IBM Softlayer vs. ONTAP Cloud, File Share High Availability Nightmares and How to Avoid Them, Aviv Degani, Cloud Solution Architect, NetApp, write-once/read-many (WORM) storage in the cloud, manage storage resources, alerts, automation, and more. Prevent SMB2 traffic between Windows 6.x scanners and NetApp OnTap 8.1.2 or down-level filers. > Current vscan options > vscan options timeout: 10 sec > vscan options abort_timeout: 10000 sec > vscan options mandatory_scan off > vscan options client_msgbox off Same. This issue is typically caused by the Scan Engine Server using SMB 2.0, or the SSE Server not allowing anonymous access for Named Pipes. Vscan server installation and configuration You must set up one or more Vscan servers to ensure that files on your system are scanned for viruses. 8. With this advanced auditing enabled, users get visibility into data usage patterns. If you have selected NFS or dual-protocol for creating a volume in Cloud Volumes ONTAP, you could create an export policy for the volume to secure network level access. NetApp’s general guideline is to ensure the vendor vscan-engine timeout values are lower than the scanner-pool Request Service Timeout (default 30s) value. Using NetApp Cloud Central identity federation, users can use a single sign on (SSO) to manage Cloud Volumes ONTAP using their corporate identity credentials. YGWYPF? See Best practices for file type exclusions on Protection for Network Attached Storage for Symantec recommended exclusions; NetApp vscan file path exclusions and NetApp vscan file extension exclusions for details on how to implement the recommendations in the NetApp vscan configuration. Back to the SPE, configure the Log On of the SPE service into the domain account that created in step1: 10. The overall process to install NetApp VSC (Virtual Storage Controller) is simple and straight forward. The 'timeout' setting is how long the NetApp Filer gives Scan Engine to acknowledge a scan request. These security groups should also be created in client subnets to ensure that only clients from authorized networks can access the volumes. 1 - The issue is caused by a feature in SMB 2.0. Prior to scanning the objects that reside upon a Network Appliance (NetApp) filer it must be added into the Symantec Data Insight (SDI) configuration. hide. This article provides the VSES requirements for supporting NetApp filers in 7-Mode. I've wrote a quick&simple ssh script the parses the output of the vscan scanners cli command. Cloud Volumes ONTAP supports all native NTFS ACLs. The NetApp Digital Support team manages the Community, Knowledge Base and NetApp Support Site. McAfee VirusScan Enterprise for Storage (VSES) 1.2.x For details of VSES supported environments, see KB-74863 .. Symantec is certainly not the cheapest company around, but our problems are very similar. For secure access of files in Cloud Volume ONTAP over NFS, EXT permissions should be configured to limit access to the file system so only authorized users can access the files. Such incidents have long-lasting financial implications and have brought the curtains down on even the most influential businesses. Note, this is needed because the NetApp Filer uses the "anonymous" user through the NTAPVSRQ pipe. save. To determine the VSCAN timeout vaule use the folowing command: VSCAN OPTIONS TIMEOUT. NetApp virus scanning, called Vscan, combines best-in-class third-party antivirus software with ONTAP features that give you the flexibility you need to control which files get scanned and when. 3. They help recover data from uninfected backup if any data corruption occurs due to ransomware attacks. Under Policy, look for “Network access: Named Pipes that can be accessed anonymously”. 2. To disable SMB 2.0 on the Scan Engine Server. Wed Oct 27 15:37:25 CDT [XXXXXX: cifs.server.errorMsg:error]: CIFS: Error for server \\NTAPPXXXXX: SMB2 Session Setup Error No Trusted Logon Servers Available - STATUS_NO_LOGON_SERVERS. Vscan protects data in your data volumes from virus attacks or malicious codes. Use regedit.exe, a combination of regedit.exe and wmic.exe, or a MER. OnCommand® Cloud Manager is the single-pane control panel for Cloud Volumes ONTAP to manage storage resources, alerts, automation, and more. support.netapp.com/NOW/cgi-bin/bol, For information on how to configure RPC with the Windows Firewall, visit www.symantec.com/docs/TECH146058, SMB 2.0 enabled on the Scan Engine and Filer. Snapshots that are read-only are immune to ransomware attacks. These precautions are a central concern when it comes to cloud file sharing. There are no additional configuration settings to be completed by the customer for security of data at rest while using Cloud Volumes ONTAP in Azure. TR-4304 covers deployment procedures for the components of the antivirus solution including the Symantec antivirus software along with best practices for the configuration of each component When Cloud Volumes ONTAP is deployed in AWS, customers can enable encryption using AWS Key Management Service (KMS) to ensure encryption and security. Every organization should understand the importance of data security as it protects the lifeblood of enterprise applications—data. Similarly, network security groups that protect the network layer should be created in Azure deployments as well. Users can be assigned different roles in Cloud Manager that define the Cloud Volumes ONTAP management functions they are authorized to use. 4. If this is the specific issue you are running into you should see error in the NetApp Log file, Additionally, if disabling SMB2 is not an option, we would suggest contacting NetApp for updates regarding support for SMB2 and their AV connector (Bug ID 470972). Microsoft introduced an Authentication Expiration period in SMB2. Currently NetApp is working on a fix for their AV connector so that it does not run into this SMB2 Authentication Expiration timer. The storage system validates any vscan server which connects to the storage system, and it requires the vscan server to connect as a user who is in the storage system's Backup Operators group. Share permissions should be applied to give another layer of protection for protocol level access. Many scan engines limit the size of the files they scan, so the vscan service's max-size property must be set to a value less than or equal to the scan engine's maximum allowed size. 6. Additional measures should be taken to make sure that only authorized personnel can access the management interfaces and data volumes. The off-box antivirus feature provides virus-scanning support for the NetApp® clustered Data ONTAP® operating system. Note, this is needed because the NetApp Filers running OnTap versions prior to 7 do not support SMB 2.0. Current vscan option vscan options timeout: 10 se vscan options abort_timeout: 10000 se vscan options mandatory_scan of vscan options client_msgbox of NOTICE This communication is intended ONLY for the use of the person or entity named above and may contain information that … A data breach could occur due to loopholes at the network layer or through a lack of proper storage security measures, exposing a company to huge financial and business issues such as reputation damage, customer churn, lawsuits, and compliance violations. Processor queue length of the Vscan server. In this architecture, virus scanning is performed by external servers that host antivirus software from third-party vendors. The storage system anti-virus vscan feature requires NTLM or Kerberos authentication; it does not support Network Information Service (NIS) authentication. The ONTAP FPolicy component enables you to filter and get alerts about suspicious file extensions in order to protect against common ransomware extensions. Dropping the EICAR test file on the filer also does not result to any detection on the part of the scan server. 1. (The rate at which the redirector is processing data bytes. This is to prevent unauthorized mounting of volumes and shares. Cloud Volumes ONTAP supports all native EXT ACLs. Type the following commands and hit enter after each: sc config lanmanworkstation depend= bowser/mrxsmb10/nsi The export policy can be configured to allow only clients with specific IP addresses or within an IP range (CIDR) to access the volume. Based on the export policy, users are assigned read-only, read-write, or superuser access levels. Open command prompt on Windows Server 2. It also offers granular recovery options in the event of data loss using the SnapRestore® feature which can recover either a single file or multiple data volumes. This allows you to provide file share permissions using existing AD user accounts, thereby seamlessly integrating with your existing identity and access management solutions. I am setting up McAfee virus scan for storage and the documentation is pretty sparse. Soon after the disconnect warning, the Filer will log that Scan Engine has successfully registered with the Filer again. 2. Inbound rules should be created for SSH and HTTPS ports so that connections to Cloud Volumes ONTAP happen only over an encrypted channel. Your data is important, so you should never put it at risk. The NetAppScanLog.txt on the scanner reports: Warning - vscan.dropped.connection - Virus scan server \\serverx (10.48.76.139) has disconnected from the filer . What have you liked or disliked, cost, ease of use or implementation, effectiveness, support? Organizations need to carefully analyze their security requirements and adopt the best practices explained in this article to ensure end-to-end enterprise data protection and security while using Cloud Volumes ONTAP. It is likely that this will be accompanied with Generic 6 Errors reported by Symantec AntiVirus for Network Attached Storage 5.2. Open command prompt on Windows Server Usually we receive alarm from Vscan for virus detected in a netapp. Not sure in this special case. 1. While deploying in Azure, Storage Service Encryption is automatically enabled for data in CVO. There are several considerations when performing the steps to add the NetApp filer. 2 - This issue has also been known to occur when the Windows firewall is not correctly configured to allow RPC communications from the Scan engine to the Netapp filer. Snapshots, data encryption, ransomware protection and more take care of the storage layer, while traffic restrictions should be implemented to ensure security at the network layer. Go to Local Security Policy > Local Policies > Security Options. While Cloud Manager Admin has the highest level of authorization and should be limited to admin users, Tenant Admin and Working Environment Admin can be used to restrict the level of user access to a specific tenancy workspace or a specific Cloud Volumes ONTAP instance working environment. Cloud Manager highlights the volumes not protected by snapshot policies so that customers can activate the default snapshot backup policy, whether for Azure backup or AWS backup. 11. McAfee VirusScan Enterprise for Storage blocks and removes malware from network-attached (NAS) storage devices. The Scan Engine should now be ready for vscan to be set to 'on'. Such incidents have long-lasting financial implications and have brought the curtains down on even the most influential busi… Wed Feb  9 23:05:40 EST [xxxxx: vscan.server.connecting.successful:info]: CIFS: Vscan server \\XXXXXXXX registered with the filer successfully. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document. It integrates with leading third-party antivirus solutions such as McAfee, Symantec, Sophos, and TrendMicro, all while providing flexibility for the customer to decide which files are getting scanned and when. This is to protect management-layer traffic that reaches the Cloud Volumes ONTAP system. **And for completeness - Symantec Antivirus for Network Attached Storage 7.5.0, Symantec Protection Engine for Cloud Service 7.5.0, Trend Micro Server Protect for NetApp Filers 5.8 SP1 ***CDOT AV Connector uses an SMB 2.0 connection to CDOT, hence why Windows 2003 (SMB 1.0 only) is ruled out as an O/S for the VSCAN server. In this article, we will take a look at how Cloud Volumes ONTAP can be hardened to ensure maximum enterprise data security all the while maintaining storage economy. To ensure end-to-end security of your Cloud Volumes ONTAP deployments, various cloud access control mechanisms should be applied to three layers: at the storage layer, at the network layer, and at the management level, to ensure proper data authentication & authorization. The 'abort_timeout' setting is how long the NetApp Filer gives Scan Engine to read the file, scan the file, and send a verdict back to the Filer. To set the VSCAN timeout: VSCAN OPTIONS TIMEOUT SET Recomended Settings by Netapp: Netapp Recomend the following settings for Mcafee – Solution ID: kb3378: Wed Feb  9 23:05:34 EST [xxxxx: vscan.virus.created:ALERT]: CIFS: Possible Virus Detected - File ONTAP_ADMIN$\ may be infected. 9. I am presently using Sophos Endpoint Security v10 on my windows based machines and managing the same through Sophos Enterprise Console v4.7 . Typically this warning/error is logged once every 6 minutes in the Filer's syslog, or any time the Filer attempts to scan a file. Cloud Manager integration with NetApp Cloud Central provides a single deployment and management pane for multiple Cloud Manager systems. Wed Feb  9 23:05:23 EST [xxxxx: cifs.server.infoMsg:info]: CIFS: Warning for server \\XXXXXXXXX: Connection terminated. Export permissions should be applied to give another layer of protection for protocol level access. Wed Oct 27 15:31:54 CDT [XXXXX: vscan.dropped.connection:warning]: CIFS: Virus scan server \\NTAPPXXXXX (xx.xx.xx.xx) has disconnected from the filer. (This indicates the number of threads in the processor queue.) The FPolicy auditing option will send an event to an external system about any file activity. The filer received status message Internal server error and error code [0x5] from vscan (anti-virus) server 10.1.150.11. Encryption of data in flight for SMB3+/NFS4.1+ protocols and of data at rest is supported out of the box in Cloud Volumes ONTAP through the use of multiple encryption technologies. I'd like to hear your experiences with the big vendors of AV products for NetApp: CA, McAfee, Sophos, Symantec, Trend. The thumb rule for managing authentication and authorization is to provide only the minimum level of permissions to users required to complete activities they are expected to perform. The rules can be configured to allow only the required traffic to reach the data and control plane. 1. You can change the properties of a particular scan engine and the general properties of the vscan service. To allow anonymous access for Named Pipes on the Scan Engine Server, If scan requests occur after this ticket has expired, but before the scanner and Filer reconnect the request will fail. 7 comments. With SMB / CIFS shares, individual cloud volumes can be integrated with Windows Active Directory if users select the SMB dual protocol during volume creation. NetApp has proven technologies and capabilities you can leverage to detect and prevent ransomware using native ONTAP features, recover quickly from an attack, and avoid paying the ransom. How to Change Vscan Properties. Multitenancy in cloud environments is another growing data security concern for companies. The next part is only pertinent for Netapp in 7 mode. Running the "vscan" command indicates the ServerProtect for NetApp Scan Server name, but all of the scans indicate failure. Hi, we've using TrendMicro ServerProtect for NetApp and i´m trying to monitor the status of the connected vscan servers via nagios / Icinga on the controllers. diskio/s: Disk input/output per second of the Vscan server. There are multiple configuration options available with Cloud Volumes ONTAP to ensure security of that data. ... Generally, vscan works as well as your vscan cluster / software works. 10. Every organization should understand the importance of data security as it protects the lifeblood of enterprise applications—data. 7. Network security in cloud computing can be implemented using first-party cloud service provider tools or using third-party appliances. Such steps, combined with the security groups mentioned earlier, provides network layer security to the last mile. It is a transparent process where all data written to storage is encrypted using a strong 256-bit AES encryption. It shows you how to use on-access scanning to check for viruses when clients access files over CIFS, and how to use on-demand scanning to check for viruses immediately or on a schedule. Restart the Server. I have 2 filers dealing with different type of user data. ... We are using Symantec Protection Engine for NAS running on 2 VMs and it actually works good. Netapp Solution ID: kb28782 suggests that the VSCAN timeout settings may be at fault. Wed Feb  9 23:05:59 EST [xxxxx: vscan.server.connecting.disconnect:info]: CIFS: Vscan. Run this command to add the IP address of SPE into the vscan scanner list: vscan scanners secondary_scanners 192.168.1.200. Via SnapLock®, Cloud Volumes ONTAP makes it possible to get immutable, write-once/read-many (WORM) storage in the cloud. Under the Security Setting for this Policy make sure NTAPVSRQ is there, if not go ahead and add it. Hidden page that shows all messages in a thread. It is vitally important to ensure that enterprise data security controls are in place to safeguard high-risk data, such as personal customer data, financial and payment information, employee records, and all other private data within an organization. These settings can be displayed by the below command on the filer: vscan options timeout Applies to the following Sophos products and versions Sophos Anti-Virus for NetApp Storage System 3.0 What to do Configure the below settings for timeouts: timeout 45 Restart the SPE service. Description The vserver vscan connection-status show-not-connected command displays connection status information of the external virus-scanning servers, or "Vscan servers" that are ready to accept connection but are not yet connected.